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Returns and Exchanges

At ShopApes Jewelry, we believe in excellent customer service and we want you to be fully satisfied with your purchase. We stand behind our products and are confident that we will exceed your expectations. 100% satisfaction or your money back guaranteed.

If you are not completely satisfied for any reason, we will gladly accept your return within 30 days of your purchase. No hassles, no delays - easy returns.

Easy Returns

Making a return has never been this easy.

Even when you are not fully satisfied, we strive to make your online shopping experience a pleasant one.

We will gladly take back any item you purchased on our store for an EXCHANGE, REFUND, or STORE CREDIT within 30 days of your purchase.


- Manage your return all in one place by completing the online Return Form (click here).

- If your item is damaged on arrival, please kindly send us a photo of the damaged item to support@shopapes.com

- A $9 restocking fee will apply to returns for a refund.

- The first exchange is Free. Items already exchanged will apply a $9 restocking fee for exchanges and returns.

- Exchanges: Please let us know clearly what it is you'd like to exchange for. To exchange for a higher priced item, please continue to fill out the form and we will contact you within 24hrs for further details.

If you have any questions or concerns, please contact us at support@shopapes.com

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