After an order has been placed, it is promptly sent to our shipping team for processing where we will ship your item(s) within 1-2 business days. You can track your order from the Order Status (click here) page or from your shipping confirmation email.

 

What are your shipping times?

Our Shipping (click here) page has all the details for processing and shipping times.

 

Where do you ship the items from?

We are located in Los Angeles, California. Our items are shipped from fulfillment centers in USA closest to your destination.

 

What payment methods are accepted?

We accept Visa, Mastercard, Amex, PayPal and Apple Pay.

 

Do you ship products Internationally?

Yes. ShopApes ships worldwide. Depending on the destination country, delivery times may take longer than usual. Please check our shipping guide (click here) page for more details.

 

How secure is my personal information?

ShopApes adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored. Checking out using Paypal will redirect you to Paypal's secure checkout page.

 

Return Policy

Customer satisfaction is our number 1 priority. If for any reason you are not satisfied with the item you have received, we will take it back within 30 days of your purchase! Please use our Returns & Exchanges (click here) or contact us first before sending the item back to us. Packages sent back to us without our acknowledgement may be delayed or sent back.